GDPR vs. CCPA

On January 1, 2020, California passed the California Consumer Privacy Act (CCPA), marking the first intensive state-wide privacy legislation in the US. The CCPA followed the traction of the European General Data Protection Regulation (GDPR) that passed on May 25, 2018. Both the CCPA and the GDPR give individuals the right to be informed, the […]

The Who, Why and What’s in It for Them of Successful Data Privacy Programs

compliance map data privacy gdpr 1touch.io

You know what’s hard work? Building a successful data privacy program, that’s what. As consumers, we are very grateful for privacy laws like GDPR and CCPA, which put power back into the hands of the rightful data owner. But let’s be honest: as data professionals, these laws are often the source of a whole lot […]

Rolling Out the Red Carpet

customer support 1touch

Your customer has been won over by your superior technology and has placed an order. It is an exciting time with high levels of interaction and everyone involved is in a positive frame of mind, anticipating, perhaps impatiently, the deployment of the solution. The implementation team has been involved – to varying degrees – throughout […]

Making Your Customer the Hero

deployment plan customer hero ccpa

Why do some deployment plans not work out as well as hoped?  One or more of the following ‘ingredients’ was likely missing: Speaking the same language does not equate to a common understanding, especially when that language is not the mother tongue for one or more of the parties involved. Try to avoid using slang […]

Google Maps and PII Repositories

I’m a bit like an elephant. My long-term memory is excellent, my short-term, not so much. Which is good, because I remember fondly hiking as a kid on hikes that became lovingly known as Fiasco Tours. I don’t want to mislead you. It’s not like the tours themselves were a fiasco. Despite the name, they […]

The Privacy Regulations Shift

Privacy-cameras

We’ve all seen that ad on eCommerce websites. “Enter your email here to join our newsletter and receive 10% off on your next order!” All too often, we happily comply and are thrilled to purchase the item for $9 instead of $10. But as the saying goes, nothing in life is free. What are we […]

Privacy Laws – Achieving and Maintaining Compliance

gdpr compliance discover unknown sensitive data

I relish the moment when someone says to me “It’s not like the regulations say that I must find every last entity. So why do I need to discover where my data can be found in order to achieve compliance? What I have is enough!” Why? Let’s start by understanding why these regulations came into […]

Safety Detective Interview- CCO Mark Wellins

mark wellins cybersecurity changing information

Chief Customer Officer Mark Wellins had the pleasure of being interviewed by Aviva Zacks of Safety Detective. They discussed many things, including the future of cybersecurity, Mark’s past, and the data interrogation techniques combined with network monitoring techniques that 1touch.io is using. “We may find partial information about a person in one database—first name, last name, and […]